To use Cafe Buddy, you must:

• Be at least 18 years old or the legal age of majority in your jurisdiction.
• Be a legitimate business owner or authorized representative of a registered or operating food and beverage business in the Philippines.
• Provide accurate, complete, and truthful information during registration.
• Not be prohibited by any Philippine law or regulation from entering into this agreement.

We reserve the right to reject or revoke any account registration at our sole discretion, especially if the information provided is found to be false, misleading, or incomplete.

3.1 Registration Process

Creating an account requires you to submit personal information (name, email, mobile number, birthday) and business information (business name, address, social media links). All submissions are subject to review.

3.2 Admin Approval

All new accounts are subject to manual review and approval by the Cafe Buddy administrative team before access is granted. Account activation is not automatic. We reserve the right to approve or reject any application without providing a reason.

3.3 Account Accuracy

You are responsible for ensuring all information in your account is current and accurate. Providing false information is grounds for immediate account suspension or termination without refund.

3.4 Account Security

You are responsible for maintaining the confidentiality of your username, password, and OTP codes. You must not share your login credentials with unauthorized persons. Notify us immediately at support@cafebuddy.ph if you suspect unauthorized access.

3.5 One Account Per Business

Each business may only maintain one active Cafe Buddy account unless explicitly authorized otherwise.

4.1 Subscription Fee

Access to Cafe Buddy is provided on a monthly subscription basis at the rate of ₱149.00 per month (Philippine Pesos, VAT inclusive where applicable). This rate is subject to change with at least 30 days' prior written notice to the Subscriber.

4.2 Billing Cycle

Invoices are generated on the 27th of each calendar month. The payment due date is 3 calendar days after the billing date (i.e., the 30th of the same month, or the next business day if it falls on a weekend or holiday).

4.3 Payment Method

Payment shall be made via bank transfer or electronic payment method as communicated by Cafe Buddy. Upon payment, the Subscriber must send proof of payment together with the Invoice Number to billing@cafebuddy.ph for verification and confirmation.

4.4 Late Payment

Failure to settle the invoice by the due date may result in the temporary suspension of account access. All data is preserved during suspension. Access is restored within 24 hours of confirmed payment.

4.5 Price Changes

We reserve the right to adjust subscription pricing. Any price changes will take effect in the next billing cycle following the required notice period.

5.1 Permitted Use

You may use Cafe Buddy solely for your own legitimate cafe or food and beverage business management operations, in accordance with these Terms and applicable Philippine laws.

5.2 Prohibited Use

You must not:

• Use the Platform for any unlawful, fraudulent, or deceptive purpose.
• Share your account credentials with persons not employed by or associated with your business.
• Attempt to reverse-engineer, copy, modify, or create derivative works of the Platform.
• Use automated scripts, bots, or scrapers to access or extract data from the Platform.
• Interfere with or disrupt the Platform's servers, networks, or security features.
• Impersonate another person or business entity.
• Use the Platform to process transactions for businesses other than the one registered in your account.
• Resell or sublicense access to the Platform to any third party.

5.3 Data Accuracy

You are solely responsible for the accuracy of all data entered into the Platform. Cafe Buddy is not liable for business decisions made based on inaccurate data entered by the Subscriber.

6.1 Platform Ownership

All content, features, designs, code, trademarks, and intellectual property within Cafe Buddy are owned by or licensed to the Company. Nothing in these Terms transfers any intellectual property rights to you.

6.2 Your Data

You retain ownership of all business data you enter into the Platform (menu items, transaction records, staff information, etc.). By using the Platform, you grant Cafe Buddy a limited, non-exclusive license to store, process, and display your data solely for the purpose of providing the Service to you.

6.3 Feedback

Any feedback, suggestions, or ideas you provide regarding the Platform may be used by Cafe Buddy without obligation to compensate you.

Your use of Cafe Buddy is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection, storage, and processing of your personal and business data as described in the Privacy Policy.

8.1 By the Subscriber

You may cancel your subscription at any time by emailing support@cafebuddy.ph. Cancellations take effect at the end of the current billing period. No refunds are issued for the remaining unused days.

8.2 By Cafe Buddy

We reserve the right to suspend or terminate your account, with or without prior notice, for any of the following reasons:

• Non-payment of subscription fees after the due date.
• Violation of any provision of these Terms.
• Submission of false or misleading information during registration or continued use.
• Any activity determined to be harmful to the Platform, its users, or the Company.
• Court order or directive from a Philippine government authority.

8.3 Effect of Termination

Upon termination, your access to the Platform will be revoked. You may request an export of your data within 30 days of termination. After 30 days, your data may be permanently deleted.

9.1 "As-Is" Basis

Cafe Buddy is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or uninterrupted service.

9.2 No Guarantee of Uptime

We do not guarantee 100% uptime or uninterrupted access to the Platform. Scheduled or emergency maintenance may result in temporary unavailability. We will make reasonable efforts to provide advance notice of planned downtime.

9.3 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, Cafe Buddy and its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.

In no event shall our total liability to you exceed the total subscription fees you paid in the 3 months immediately preceding the event giving rise to the claim.

9.4 Business Decisions

Cafe Buddy provides tools for recording and managing cafe operations. We are not responsible for business outcomes, financial losses, or decisions made based on data, reports, or analytics generated by the Platform.

You agree to defend, indemnify, and hold harmless Cafe Buddy and its officers, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your use of the Platform in violation of these Terms.
• Your violation of any third-party rights or applicable law.
• Any false or inaccurate information you provided during registration or use.

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

11.2 Jurisdiction

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

11.3 Amicable Settlement

Before initiating formal legal proceedings, both parties agree to make a good-faith effort to resolve disputes through direct negotiation for at least 30 calendar days from the date the dispute is raised in writing.

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Post the updated Terms on the Platform.
• Notify registered Subscribers via email to their registered address.
• Clearly indicate the "Last Updated" date at the top of the document.

Continued use of the Platform after the effective date of the updated Terms constitutes your acceptance. If you do not agree, you must stop using the Platform and cancel your subscription.

Cafe Buddy shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, power outages, internet service disruptions, government orders, pandemics, or civil unrest.

These Terms, together with the Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and Cafe Buddy regarding the use of the Platform and supersede all prior agreements, understandings, or representations.

For questions, concerns, or notices under these Terms, contact us at: